To all future customers of Down Under Pipe Inspection
I am writing this letter for the fantastic job, an the 100% satisfaction of the completed project, that Mark and his Down Under Pipe Inspection company, completed at my residence in Kimberley, BC.
I am HIGHLY RECOMMENDING, WITHOUT ANY RESERVATIONS, Down Under Pipe Inspections, for any work that is proposed.
How my job progressed.
We discussed the work on the phone in the week prior, and being 7 hours outside of Vernon we had to ensure that the job could be completed as described. I agreed to go ahead with the sewer relining and met Mark and his crew on site Monday morning as planned.
The job was fully explained again and all the machinery that would be needed to complete the job was set up. The crew began the work and proceeded in an efficient manner. After the first day of prep. everything was in place for the second day of the installation process.
The installation went very smooth. Mark even diagnosed some of the other problems I had with my other drains that were not related to the sewer relining, and got those in perfect working order.
Down Under Pipe Inspection’s system eliminated all excavation on the outside of my house. The house is located on top of a hill with a rock wall near the property line. Mark’s work eliminated all requirements to disturb anything outside the foundation wall. This saved me a huge problem, as remedial landscaping was not required.
I cannot tell you how ecstatic I was that there was no outside work required, how smoothly the work progressed, and with the end result exceeding my expectations of the work performed.
THE WORK PERFORMED, AND THE CUSTOMER SERVICE RECEIVED, WAS ABSOLUTELY THE BEST THAT I HAVE EVER HAD IN THE CONSTRUCTION INDUSTRY.
If there is any more information required, please do not hesitate to contact me directly.